Customer Support: Frequently Asked Questions

If I am a consumer, can I purchase my doors from Bolection directly?
No, our products are carried by a network of the finest lumber and millwork dealers. Please check our Dealer Locator for the location nearest you.

What kind of warranty do your products have?
All of our products carry a Limited Lifetime Warranty.  Additional warranty information is available on our Customer Support page.

What is the door made from?
The door is made from wood composite – also known as “Medium Density Fiberboard” (MDF), we refer to it as wood composite.

Is the door construction traditional stile and rail?
No, it is a solid one-piece construction. We take a solid wood composite sheet, cut it to size and mill the design into it.

What door sizes are available?
We offer standard or custom widths available up to 3’6”(42”); up to 10’0”(120”) height.

What door thicknesses are available?
We offer 1-3/8” and 1-3/4” thicknesses.

What is the difference between a profile vs. a design?
A profile is the milling that is done – a “cut-away” or cross-  section view.  A design shows how many panels and how they are laid out on the door.

What door finishes are available?
We only offer one (1), a white factory primer. We recommend sanding all doors surfaces lightly and evenly with 180 - 200 grit sandpaper. Then, apply two topcoats of high quality latex or solvent-based paints to all surfaces.

What will my door cost?
Doors are priced by size and door thickness and profile. Contact your local dealer for specific pricing details.

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